Frequently Asked Questions

How do I sign up for an adventure?

Choose your desired date, and click the “Book Now” button on any outdoor adventure. You will be taken to our PayPal page, where you will be able to enter in your payment information, either a credit/debit card, or a paypal account if you prefer. After we have received notice of your reservation, we will send you a confirmation email with further instructions, detailed itinerary, and helpful information on how to prepare for your upcoming adventure!

I’ve booked my adventure, now what?

Within 24 hours of booking, you should receive a trip information packet via the email address you provided. This packet will contain two simple forms for you to fill out, a detailed trip itinerary, a comprehensive gear checklist, and a few helpful hints as you prepare for your adventure. The health information form will need to be filled out and returned to us, no later than 2 weeks before your trip departure date; whereas, the acknowledgement of risk form can just be printed, signed, and brought with you to the trip departure location. Of course, you can always contact us on the website or call us (804) 852-5862 with additional questions or advice as you get ready for your adventure. When making travel arrangements, please keep in mind that your trip is not confirmed to depart until you have received notice from E² Outdoor Adventures, no later than 30 days before scheduled departure date.

What gear is included for each trip?

Gear requirements will vary based on trip location, duration and the type of activity, but generally speaking, all basic gear needs will be provided for your adventure. Our current backpacking trips supply the following gear:

  • Backpacking tent
  • Tent footprint
  • 60-70L Backpacking Pack
  • Sleeping pad
  • Hiking Poles (strongly recommended but not required to use)
  • Cooking equipment
  • Stove and fuel
  • Water treatment device

What meals will be included on my trip?

Each of our adventure itineraries will include all breakfasts and dinners, typically starting with dinner on the day of trip departure and ending with breakfast the morning of the final day. Our “backcountry gourmet” chefs may even surprise you with some homemade desserts and snacks! Before your trip departs, our guides will have purchased, prepared and portioned the food that will then be divided for carry amongst the group. Keep in mind that you will need to bring along some trail snacks and/or lunches to eat during the day.

Are you able to accommodate special dietary/nutritional needs?

Yes! well… sort of. Generally, the group will share the same meals on a trip and we do our best to select menus that we believe all participants will love. We are, however, currently in the process of developing menu options for those with specific dietary requirements like vegetarians, or those with food allergies. If you have any special food needs, please let us know via our contact form or by calling (804) 852-5862 before booking your trip so we can make every effort to accommodate your request. Please keep in mind that meal planning for wilderness adventure requires a delicate balance of lightweight, calorically dense, non-perishable options, and as a result we may not be able to meet all requests.

How do I view/purchase my trip photos?

Each participant will receive one complimentary photo from their trip. This will be a digital file that you are then able to use as you wish (prints, social media, friends, family, etc.). If you would like to view or purchase more of your trip photos, they can be viewed by visiting the Photos page of our website, and selecting your trip date from the gallery. If you would like to purchase additional photos from your trip, please indicate your interest on our contact form. Once we have received your request, we will get in touch with you to discuss purchasing options, including individual prints, a custom canvas of your favorite shot, or complete photo cd with all images.

What if I need to cancel my trip reservation?

E² Outdoor Adventures has the following fee schedule in place for trip cancellations, in relation to your departure date:

30+ days before:       Full refund issued

15-29 days before:   50% refund issued

0-14 days before:     0% refund issued

What if enough participants are not signed up for a trip to depart?

E² Outdoor Adventures reserves the right to cancel a trip if enough participant’s are not signed up. Once you have reserved a trip, you will receive a final confirmation notice no later than 30 days before your trip’s departure date, either confirming or canceling the trip’s departure. If your trip has been cancelled due to low participation, you may choose to transfer to a different date or receive a full trip refund.